KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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FiOS Tutorials
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FiOS Reports Module: How to generate a report?
FiOS Reports Module: How to generate a report?
Preview

Learn to use the most powerful and flexible fleet reports module in Sri Lanka.

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FiOS Tracks: How to create and play vehicle tracks?
FiOS Tracks: How to create and play vehicle tracks?
Preview

The track is a colored line on the map showing vehicle movements within a certain period. FiOS allows you to see how a vehicle was moving along this track with stops, speedings, parkings, fuel fillings, and other events like in real-time. We call it “playing a track.”

This video explains how to create a track with event markers, accompany it with Google Street View and play it.

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FiOS Maps: How to work with minimaps?
FiOS Maps: How to work with minimaps?
Preview

All about MINImaps for the BIG FiOS system. Here are just a few things you can do with minimaps, and the video shows you how:

- To track a particular vehicle in a minimap?
- To create minimaps to follow multiple cars?
- To watch a video from vehicle cameras in a minimap window?
- To to monitor advanced vehicle parameters in a minimap?
- To to enjoy Google Street View on the minimap?

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HAZER Tutorials
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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: How to create a new user?
HAZER: How to create a new user?
Preview

HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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Website: https://www.kloudip.com

HAZER: How to create sensor widgets?
HAZER: How to create sensor widgets?
Preview

HAZER is the IoT platform to track sensors and other IoT devices on your laptop or smartphone.

HAZER displays each sensor as a colored widget. It shows real-time sensor values and changes color if critical variations or deviations from the norm occur.

This video explains how to:

- Create widgets of various types.
- Properly configure the sensors.
- Organize the HAZER Dashboard to track multiple sensors.
- Monitor sensors via charts and graphs.

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EPORT Tutorials
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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
Preview

EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
Preview

EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
Preview

EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER Tutorials
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
LinkedIn: http://bit.ly/37ADPYP

GOFER: Manager approval for trip requests
GOFER: Manager approval for trip requests
Preview

GOFER is the software to manage business rides and employee transport. It simplifies the life of all users and managers of the company cars:

- One-click car booking for employees
- Car usage analytics for fleet managers and dispatchers
- Payments per miles and trips for drivers
- Employee work time monitoring outside the office for managers

This video explains how GOFER can help managers control their employees in business trips:

- Confirm or reject car requests
- View business trip details
- Add comments to each trip

Need more information? Request a live demo via the chat in the lower right corner and or learn more on https://www.kloudip.com/gofer.

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GOFER: Run reports
GOFER: Run reports
Preview

GOFER is an Uber-like software serving corporate fleets. It simplifies company car management and enhances fleet utilization rate.

- Simple car booking
- Fleet efficiency analytics
- Payment and expense management
- Employee monitoring

This video explains how to generate reports on your business rides, including:

- Reports on all vehicle requests – completed, canceled, abandoned
- Analytics for certain time intervals
- Detailed configuration of reports

Need more information? Request a live demo via the chat in the lower right corner.

Follow us:
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